We care about the privacy of guests and travellers who contact Casa Flamingo about availability, bookings and stays.
We may receive information provided voluntarily during contact, such as your name, phone number, email address, intended travel dates and the content of your message.
This information is usually shared through WhatsApp, email or other channels used during the booking process.
We use the data to reply to enquiries, present availability and pricing, confirm bookings, organise stays and handle communication before arrival and after departure.
We may also use the data to fulfil legal, accounting and operational obligations related to property rental services.
We keep the data only for as long as needed to manage your enquiry, booking, stay and related settlements, and then for the period required by law or to protect legal claims.
You may request access to your personal data, correction, deletion, restriction of processing or object to processing when permitted by applicable law.
For privacy-related questions, please contact us directly using the contact details shown on the website.